Privacy policy

Last updated: September 20, 2026

Posturo ("we," "us," or "our") operates the website posturo.co (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site. By using posturo.co, you agree to the practices described in this policy.

1. Information We Collect

When you visit or purchase from our Site, we may collect the following information:

  • Personal identification information: name, email address, phone number, billing address, and shipping address.
  • Payment information: processed securely by our payment providers (Mollie and Shopify Payments). We do not store your full card details.
  • Order information: products purchased, order value, and transaction history.
  • Technical information: IP address, browser type, device information, and cookies (see Section 6).
  • Communication data: any information you provide when you contact us via email or our contact form.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery.
  • Send you order confirmations, shipping updates, and customer service communications.
  • Respond to your inquiries and provide customer support.
  • Send you marketing communications, if you have opted in (you can unsubscribe at any time).
  • Improve our Site, products, and services.
  • Prevent fraud and ensure the security of our Site.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business, including payment processors (Mollie, Shopify Payments), our e-commerce platform (Shopify), email marketing services (Klaviyo), and order fulfillment partners.
  • Shipping and logistics providers to deliver your orders.
  • Legal authorities where required by law or to protect our legal rights.

These third parties are only permitted to use your information as necessary to provide their services to us.

4. International Data Transfers

As we ship worldwide, your information may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we take steps to ensure your information is protected in accordance with applicable data protection laws.

5. Your Rights (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to object to or restrict the processing of your information.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise any of these rights, please contact us at support@posturo.co.

6. Cookies

Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, though this may affect certain features of the Site.

We use:

  • Essential cookies required for the Site to function.
  • Analytics cookies to understand how visitors use our Site.
  • Marketing cookies to deliver relevant advertising (including via Meta Pixel).

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. Order and transaction records are kept in accordance with applicable Belgian and EU law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Posturo
Email: support@posturo.co

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) if you believe your data protection rights have been violated.